THE OUTWEAR COLLECTION

Crafted for COMFORT & STYLE

Clothing that moves with you, made from fabrics that feel just right and designs that highlight your best features. Effortless pieces tailored for any setting, from daily routines to special moments.

FAQ

How long does shipping take?

Delivery times vary depending on your location. Typically, shipping takes between 7-10 business days. You will receive a tracking number once your order is shipped, so you can keep an eye on its progress.

Can I track my order?

Absolutely!
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can check the status of your delivery at any time.

Are there any hidden fees?

No hidden fees! The price you see on the product page is the final price you pay. Any customs fees or taxes are clearly stated if applicable.

Do you offer refunds?

Yes, we offer full refunds on returns that meet our policy criteria. Refunds will be processed to your original payment method once we receive the returned item. Please note that shipping costs are non-refundable.

What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We will arrange for a replacement or a full refund, and we will cover any shipping costs associated with the return.

Is my payment information secure?

Your security is our priority. We use secure payment gateways and encryption technologies to ensure your payment information is protected. We accept various
payment methods, including credit cards, PayPal, and more.

How do I choose the right size?

We recommend checking the size chart available on each product page to find your perfect fit. Since sizes may vary by style, it's best to compare the measurements to your own. If you need more help, feel free to reach out to our customer service team.

Do you offer discounts or promotions?

Yes, we regularly offer discounts and promotions to our customers! Sign up for our newsletter to stay updated on the latest deals, special offers, and exclusive
discounts.

Do you have a customer support team?

Yes! Our dedicated customer support team is here to assist you with any questions or concerns. You can reach us via email . We strive to respond within 24 hours on business days.